Warehouse and order fulfillment

Barcode picking with spoken prompts, receiving, bin locations, stock and label printing.

• Barcode picking — The picker scans the bin, then the item, and the system marks the line as picked. The list of waiting orders filters by courier and country, and the screen stops a wrong item at once. Scanning is what fulfils the order, with nothing typed in separately.
• Voice picking — On every scan a recorded voice in Bulgarian calls out the bin and the quantity. The audio is pre-recorded, so it plays with no lag even on a modest computer. The picker can keep looking at the shelf while listening.
• Several pickers at once — Several people pick at the same time, each in their own session, split by courier, country or operator. One order cannot end up in two sessions. The list of waiting orders and its filters stay on screen, so everyone sees what is still left.
• Items without a barcode — An item with no barcode is confirmed with a button, and an X of Y counter shows how many are left. The order cannot be closed while any line is unconfirmed, so nothing drops out of the parcel unnoticed.
• Receiving with a scanner — Incoming goods are scanned against the purchase order, and each line shows how much was ordered and how much arrived. An item that is not on the order is added as a new line when scanned. Received goods go to waiting orders first, and the rest goes into stock.
• Receiving from the invoice — Goods are booked in from the supplier invoice and then checked physically with the scanner. If the same invoice is uploaded again, the system shows only the missing lines and adds them to the original delivery. A closed delivery is never reopened.
• Multi-bin receiving — A scanned bin applies to every item after it until you scan another one. Changing the bin before any item is scanned counts as correcting the choice. One delivery goes onto the shelves in a single pass.
• Put-away — Received goods are placed on a shelf and the bin is confirmed by scanning it. Stock per bin updates at the moment of the scan, so the next person looking for the item finds it where the system says it is.
• Received counts as picked — Goods received for a specific order count as picked, and nobody searches the shelves for them again. During picking that line already shows as done. An order that has been fulfilled does not reserve incoming goods.
• Bin locations — Every shelf and position is a record with its own barcode, and goods and spare parts are tracked per bin. You can see what each bin holds and where every item sits. Comparing bins with stock levels shows the differences before they cause trouble at picking.
• Bin labels — Barcode labels for bin locations are printed from the bin list. Each label carries the bin code the scanner reads during picking and receiving. A new bin can be used as soon as its label is printed.
• On hand and reserved stock — Every item has three figures: on hand, reserved and available to sell. Reservations follow open orders from every channel, and stock is written off when an order is fulfilled. Available stock comes from a single formula and reads the same everywhere.
• Stock movements — Every receipt, write-off and adjustment is a line with a time, a direction and a reason, linked to the document or order that caused it. When stock does not add up, this is where you find out why.
• Stock correction — A barcode or a per-bin quantity is changed directly from the stock list. A new barcode is written to the online store as well. Every correction leaves a trace in the stock movements.
• Stock count — You scan the bin, then the items one by one, enter what was actually counted and save. Differences show up before saving and go into the stock movements with their reason. In a shop with a till, the count is also checked against the till's file.
• Hourly mismatch checks — Every hour the system compares orders, the warehouse and the online stores. Each result is written as a sentence saying which item differs, where and by how much. Stock reductions with no order behind them show up here too.
• Barcode import from Excel — Barcodes are uploaded from Excel by SKU. Before anything is saved, the system shows which are new, which match and which have no matching item. Only what you approve gets saved.
• Warehouse as source of truth — Stock is calculated from the bins, pending documents and what has already been picked. The system writes the exact quantity to the online store instead of a difference from the old value, so errors do not pile up. A nightly reconciliation catches anything that drifted during the day.
• Supplier purchase orders — Whatever the orders are short of is gathered into one purchase order per supplier, with quantities you can adjust by hand. The order goes out by email or as a file, and anything already ordered is left out. On receiving, the delivery is checked against the order line by line.
• Checking purchase orders against orders — Before it is sent, the draft purchase order is checked against customer orders. Cancelled and removed items come off it, and items added to an order go on. Orders on hold stay as they are.
• Restock requests by brand — Out-of-stock and low-stock items are listed by brand. You pick the supplier and price by hand, then the list is exported to Excel and saved as an expected delivery. When the goods arrive, they are received against it.
• Reorder forecast — Using sales velocity and supplier lead time, the system tells you when an item will run out. Items are ranked by urgency as out, critical or low. Selected lines become a purchase order in one step.
• Supplier card — Each supplier has a card with tax or VAT number, address, contact, order email, IBAN, currency, payment term and delivery term. Notes on the supplier are a thread, and every change of IBAN is recorded and shows in red until another employee confirms the account. A supplier with documents is not deleted, only stopped.
• Importer stock — Before placing an order, sales staff can see what the importer has in stock and whether a part can arrive quickly, without making a phone call. The customer gets an accurate answer the first time.
• Parts issuing — Parts for a service job or a customer are issued against a request. They are picked by scanner or by hand, then "Complete and issue" is pressed, and quantities are written off from the bins at that moment. Every issue is visible in the stock movements.
• Shared restock list — Shortages from service jobs are collected into one shared draft, with quantities summed per item. Lines can be added by hand as well. "Send request" sends everything at once and downloads an Excel file.
• Parts kits per model — Each machine model has a ready kit of spare parts for servicing. A service job takes the whole kit instead of collecting parts one by one, and the service team knows in advance what to bring.
• Parts deliveries for customers — Parts ordered for a specific customer are tracked from the request to arrival and handover. You can see what is waiting on the supplier and what is ready for collection. Sales staff answer the customer without checking by hand.
• Service vans as mobile warehouses — Each service van is a separate warehouse with its own stock and movements. The technician opens "My warehouse" and knows what is on board before setting off. Mileage is recorded against the van.
• Pack-size allocation — When an item is sold in several pack sizes, the system works out how many packs of each make up the exact quantity. It chooses the fewest packs of the fewest types, with no surplus, and the picker gets a ready list.
• Warehouse analytics — Besides quantities, the warehouse shows stock value, stock that is not moving, sales velocity and upcoming shortages. A separate tab lists incomplete data, such as items with no price, no bin or a mixed-up unit of measure. The figures are calculated on the server, so the screen opens quickly.
• Returns — The warehouse scans the returned parcel, which puts the goods back in stock and cancels the order. If the item has not been ordered from the supplier yet, it also comes off the purchase order. The refund is a separate button, and for cash on delivery a credit note is issued.
• Direct label printing — A small app on the warehouse computer prints labels and A6 waybills straight to the thermal printer. No print dialog appears, and nobody picks a printer for each parcel. The label comes out the moment the order is confirmed.
• Label archive — Every printed label is kept as a PDF in a folder on the warehouse computer. One button downloads them all at once, so every waybill is still at hand after printing.
• Packing list with barcodes — The packing list is generated from the order and printed straight from the browser or saved as a PDF. Each line carries a vector barcode that scanners read cleanly, and the header repeats on every page. A missing field is left blank to fill in by hand, and the system does not make up a value for it.

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