Couriers and shipping

Waybills from the order, address checks against the courier's data, your own checkout shipping and tracking.

• Speedy — The module creates the waybill straight from the order, to an address, office or locker, with cash on delivery when the order has it. The label prints at once and the tracking number is saved on the order. Before the waybill is issued, the address is checked against Speedy's address lists.
• DPD abroad via Speedy — Shipments to neighbouring countries go through Speedy's international service, and DPD delivers them. Cash on delivery is collected in the recipient's local currency. The address is checked against the rules of the destination country.
• Econt — The waybill to an address or an Econt office is issued straight from the order. You pick the town, street and office from Econt's lists instead of typing them. The module follows the parcel status and shows it on the order.
• ACS Greece — The module prepares shipments to Greece to ACS requirements: postcode, email and address lines within the allowed length. If a required field is missing, the shipment stops and the screen says why. Pickup points are offered only where the service allows them.
• Geniki Taxydromiki — Geniki waybills are created from the order, with cash on delivery and island zones. The label comes back as a PDF and prints straight away. The module checks the address against the Greek address lists the courier uses.
• ELTA — ELTA labels come through a broker, and the broker can reissue a waybill under a new number without warning. Before printing, the module checks the number, so an outdated label doesn't end up on the box.
• eMAG, BOX NOW, Sameday — Shipments to easybox and BOX NOW lockers and with the Sameday and eMAG couriers are created from the order. You choose the locker on the order, with nothing retyped in the courier's portal. The tracking number comes back to the order and is tracked like any other.
• Royal Mail — The module issues labels for shipments to the UK. The tracking number is saved on the order and the parcel is tracked. It appears in the same list as parcels from every other courier.
• DHL and attached labels — You attach a label issued outside duXena to the order as a PDF, and the module reads the tracking number from the file. A split shipment can have several labels. They print together, and all the numbers go into one fulfilment. Couriers without a full connection follow the same path as the rest.
• Manual tracking numbers — For postal services and couriers with no connection, you type the tracking number into the order by hand. From then on the parcel is visible and tracked like the rest. You can also choose your own transport and enter its price by hand.
• Freight requests — For pallet and cargo shipments you send a request to the carrier from the system. The CMR is prepared and printed right next to the request. All documents for a shipment are kept in one place.
• Reprint the latest label — The "Get latest label" button reprints the most recent waybill, whichever courier it is for. Use it when the printer jams or a label tears. No new shipment is created.
• Address verification — The module checks the address against the lists of the courier that will carry the parcel. A check with one courier does not count for another. An unrecognised address is flagged red, and the parcel stays until someone confirms it. If you are sure of the address, you can release the parcel deliberately.
• Greek addresses — The module matches a Greek address to the list couriers use when handing parcels to each other. It searches literally and never offers a neighbouring village in place of a missing one. A place without a postcode is not treated as a wrong address, and the module does not reject it on its own.
• Town names in Latin script — The module finds a town written in Latin script even when it is transliterated differently. The buyer may have spelled it their own way and the right record is still found, so the parcel isn't held up by spelling.
• Office from the address field — When the buyer chose office delivery but wrote the office in the address field, the module recognises it from the text. You confirm the suggested office in one click, so the final decision stays with you.
• Office picker with map — The module lists the courier's nearest offices with street, distance and a map. You see which office is really close to the buyer and pick it in one click. The choice is saved on the order and goes into the waybill.
• Courier statuses — The module pulls parcel statuses from the courier and copies them into the order in your store. The buyer is notified at the two moments that matter, out for delivery and delivered. A missed status is picked up at the next check.
• Daily courier report — For each courier you see the share of successful deliveries, returns and cash-on-delivery amounts. A delivered COD order is marked "Paid" on its own, with no manual tick. The report shows which courier or market is doing badly.
• COD reconciliation — The module reads courier COD statements and invoices from email, or you can upload them as files. It matches lines to shipments by waybill number and recognises columns by their content, wherever they sit. You see what has been paid out, what is missing and where the courier's fee differs from the expected one.
• Waybills for supplier deliveries — The module issues waybills for the daily shipments from the supplier to your warehouse and attaches each one to the purchase order, so they go out together. The supplier doesn't have to book a courier.
• COD amount — One place in the system decides whether a parcel is cash on delivery and for what amount. Every courier uses that decision, and none works it out its own way. The amount on the label matches the one on the order.
• Couriers and services in settings — Each courier and its services are a record in settings: country coverage, weight limits, price rows and delivery time. The module uses these rules to decide which courier suits an order, with no courier name hard-coded. The order shows the name, service, delivery time and price, and unsuitable couriers are listed below with the reason in grey. Access keys are stored encrypted, and the "Test connection" button shows the courier's real response.

Alle Module